FAQs


Garment Care
For best results and longevity, we recommend washing your handstamped pieces delicately with cold water and hanging to dry. We have experimented with our clothes for almost five years, and the first ones we ever made are still going strong even though we put them through the wash and dryer with everything else. We choose the most durable pieces out there so they can keep up with your active lifestyle.
Handmade Process
Each piece at Contour Creative begins as a drawing in my sketchbook. I then hand-carve it into a stamp. For each shirt, I hand-sew a hem tag somewhere along an edge, then roll the ink onto the stamp, and hand-press each piece. It takes one week for the freshly-stamped design to dry. The ink can be messy and thick, making each piece unique, just like those who wear it! Know that minor blemishes and random ink spots are expected and all a part of the handmade process.
Returns

If you are unhappy with your purchase, please contact us with your request as soon as possible. All tagged, unwashed, and unworn items* are eligible for return or exchange. The customer is responsible for all shipping costs involving exchanges and shipping is not refundable.

*Sale items are ineligible for refund/exchange. Items purchased during a sale may only be exchanged, not returned.

We desire your experience with Contour to be as positive as possible, so please reach out with any questions.

Shrinkage
Most of the products we source are pre-shrunk and will continue to stay the same size as when you get them. Be sure to wash in cold water to ensure maximum wear. 
Custom Orders
Custom orders are accepted on special occasion when capacity and production allow. There is a $10 extra fee for any and all custom orders. For all custom inquiries, please fill out a contact form here. In your message, you must note the style, color, design, ink color, and size you want so we can check availability.
Larger/Smaller Size Availability
To put all of human kind into the 5 major sizes is silly. Some of our tops go down to XXS and up to 4XL. Because of low demand, we cannot keep them in stock. If you need a different size, please do not hesitate to contact us. We'd love to make a shirt that is the perfect fit for you!
Turnaround Time
We make every attempt to process all orders within 5-10 business days. If we have an unusual situation causing the shipment time to be longer, you will be contacted with the option for a refund or to wait until your item is ready.
"Unisex"
This means typical men's sizing, but many ladies enjoying wearing it too!
Local Pickup Options
Due to demand, we do not offer local pickups. Every order over $55 gets free shipping, so it's kind of like free delivery ;)